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Our Experience

Having worked in the access control systems industry for many years we have built up an extensive portfolio of customers, software supplier relationships, equipment options, project-specific knowledge … and general experience of what goes well and what doesn’t.

Working with us for your access control projects will get you the benefit of all of that hard earned hindsight …openly and honestly delivered.  Your project success is our success too, so we take great care to deliver the best practical advice that we can.  Always.

Our Customer Experience

Our customer portfolio reads like a Who’s Who of the commercial and not-for-profit leisure industries.  Gaining and maintaining these customer relationships stands as a testament to the quality and affordability of our installation and maintenance services.

Here is just an extract from our customer list:

  • Parkwood Leisure (80+ sites)
  • LA Fitness (80+ sites)
  • Greenwich Leisure (70+ sites)
  • Serco Leisure (40+ sites)
  • De Vere Group (40+ sites)
  • Sefton Borough Council
  • Lancaster University
  • Surry County Cricket Club
  • Hatton Health Club
  • Metro Fitness Stockport
  • Luton Active
  • University of Nottingham (6 sites)

Our Software Systems Experience

With such an extensive customer list it is hardly surprising that we have installed and currently maintain access control equipment that works with just about all of the leading leisure management software systems.  That breadth of experience allows us to offer superior customer services, especially where the customer is looking to upgrade within the same software family or even migrate between software suppliers.

Here is just an extract from the list of software suppliers that we have worked with:

  • Legend Club Management Systems
  • Gladstone
  • XN
  • SDA
  • Colonnade Membership
  • Flex
  • Clubrunner (EZ-Runner)
  • Leisure Connections

Our Project Experience

Each customer installation is different.  Some are relatively straightforward but many are not.  We have always welcomed a challenge and over the years have developed a good understanding of how to approach and successfully deliver complex and unusual requirements.

Here are a few examples of noteworthy projects that we have delivered and continue to maintain:

  • Lancaster University
    • Installation of 7 access control doors within the builder’s remit using the university’s own cards (using Mifare systems)
  • Sefton Borough Council, Neatherton Activity Centre
    • Wheel chair access system than can cater for larger access sizes as well
  • Jubilee Hall (Soho)
    • Upgrade to the existing system for Legend successfully carried out in an unusually tight time frame
  • Greenwich Leisure
    • New installations for new centres as well as upgrading the existing centre, included remote screens and information signage

Our Diagnostic Software

Rather than waste time and money visiting a customer site on a maintenance call only to find that it is a simple cable fault or a system software issue, we have developed a clever piece of diagnostic software that we offer to all of our customers free of charge.

The software allows us to tell immediately whether the fault lies with the access control equipment that we are responsible for maintaining … or not.  This is just another example of how we use our extensive experience to improve the service that we can give to our customers.

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